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Consult & Train (Pvt.) Ltd. — Safety & Driver Training Specialists

Customer information

Terms & Conditions

These terms apply to purchases made through the Consult & Train online store at shop.consult-train.com.

Last updated: September 2026

01General Terms

This store is operated by Consult & Train (Pvt.) Ltd., Karachi, Pakistan. By using the store or placing an order, you agree to these terms. Please read them together with our Shipping, Return and Privacy policies.

02Product Information

We aim to describe products accurately. Product images are for illustration and the product supplied may differ slightly in appearance, packaging or branding. Specifications, standards and certifications should be confirmed with our team before ordering where they are important for your application.

03Pricing

Prices are shown in Pakistani Rupees (PKR). Prices may change without notice, but the price confirmed for your order will apply. If a pricing error is identified, we will contact you before processing the order.

04Availability

All products are subject to availability. If an item becomes unavailable after you order, we will contact you to offer an alternative, a revised delivery date or a refund.

05Orders

An order is accepted once we confirm it. We may decline or cancel an order in limited circumstances, for example if an item is unavailable, a pricing error occurs, or we cannot verify order details.

06Payments

Available payment methods are shown at checkout. For bank transfer orders, dispatch typically follows confirmation of payment. Corporate customers may request alternative arrangements subject to agreement.

07Delivery

Delivery is arranged as described in our Shipping Policy. Delivery estimates are not guaranteed dates.

08Safety Responsibility

Safety equipment must be selected, used, inspected and maintained correctly to provide protection. Buyers and employers remain responsible for ensuring equipment is suitable for the task, based on their workplace risk assessment, applicable Safety Data Sheets (SDS), site requirements and the manufacturer's instructions, and that users are trained.

Information on this website is general product information and does not replace a workplace risk assessment or advice from a competent safety professional.

09Liability

Nothing in these terms limits any rights you have under applicable law. To the extent permitted by law, we are not responsible for losses arising from misuse of products, use contrary to the manufacturer's instructions, or use in applications for which a product is not suitable.

10Intellectual Property

Content on this website, including text, design and the Consult & Train name and logo, belongs to Consult & Train (Pvt.) Ltd. or its licensors. Third-party brand names and trademarks belong to their respective owners.

11Policy Changes

We may update these terms from time to time. The version published on this page at the time of your order applies to that order.

12Contact

You can contact us by phone on +92 21 3586 5195, by email at [email protected], or by visiting our Karachi office at Office No. 207, Sea Breeze Plaza, Main Shahrah-e-Faisal, Karachi, Pakistan.

Questions about this policy?

Our team is available Monday – Friday, 9:00 AM – 6:00 PM and Saturday, 9:00 AM – 2:00 PM.